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Brave Tech World

Week 8
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February 29, 2008


FRI
29
FEB

Customer Praise Is Entrepreneur Fuel

By Marcelo Calbucci

 

    This kind of email really make us happy and energyzed to continue on.

 

    A customer replying to us after we answered a customer support question (XYZ is the name of the competitor replaced)

"Thanks so much.  .  I recently set up a XYZ website and it was so easy to use.  Then I tried to upload additional pictures and nothing happened.  I tried several times and sent 3 emails for help and no one responded to me.  So I am so happy that you got back to me so quickly!  What are your thoughts on XYZ?

 

Thanks again!

Debrah
"

 

    How do you treat your customers?



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