About 10 days ago I remembered that I needed to go to Apple's website to find out if my battery was recalled. It had been a couple of months since the whole deal started and I have not received any letter.
So, on October 21 (Sunday) I went there, entered my laptop serial number and bingo. It was recalled. I filled in the info and receive an email confirmation.
Then, just 3 days later I received a letter from Apple telling me the battery had been recalled and I should go to the website. A-ha! I'm ahead of you -- been there, done that.
Yesterday, just 5 business days later, I received my new battery. I was pretty amazed since on the confirmation email they said it could take between 4 and 6 weeks. My luck was to go to the website before Apple mailed their hundreds of thousands of customers.
The only un-Apple thing in this whole process was the letter explaining how to return the old battery. I was two pages long! I'm sure they could have simplified and made it short.
I bought my Macbook when it first came out. One year later, when my warranty had just expired, my battery went dead. The computer would only turn on when plugged on, and over the battery icon on the right hand corner there was an X, as if there was no battery at all. I tried everything every one could ever think of, even testing my battery on another Macbook and it was really that, the battery had gone dead with no warning.
I then called Apple and finally they told me that my battery had to be recalled, so they have sent me a new one and I should get in a few days. They just told me to give the old one to the delivery guy, so it seemed like pretty easy instructions to me for now, we'll see. :)
Either way, just wanted to remind you out there that if you experience a problem like I did, make sure to Apple before trying anything else. I've heard about a few people that just went on and bought a new battery, so if its a problem of battery recall, it could save you time and money.
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Comments (1) for "Apple MacBook Battery Recall."
October, 2007
